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Thread: daily reward set to zero

  1. #1
    Golden Garden Monk
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    daily reward set to zero

    Platform: kongregate
    Player: victory

    I play everyday and have been doing so. Today, when the time change went through to update the daily rewards I wasn't given anything and was shown the daily reward at day zero log on tmr to start getting rewards. I WAS ON RIGHT BEFORE the time change. If I didn't log on the day before I would've gotten it them. I'm not sure what day I'm suppose to be on, but I do know I only have one cake atm and haven't used any.

    edit- I decided to reset the game after a couple of minutes thinking that it may be due to the time out of sync error that has been occurring for me a lot recently and I got my cake then. I wouldn't call the issue resolved, since the bug can still occur, but I got my item so I don't personally need anymore assistance.

  2. #2
    Community Manager Lena Gk's Avatar
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    are you sure you didnt miss the time change even if for a little bit? Timer will not reset if you login on time, it has been working fine so far

  3. #3
    Golden Garden Monk
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    Quote Originally Posted by Lena Gk View Post
    are you sure you didnt miss the time change even if for a little bit? Timer will not reset if you login on time, it has been working fine so far
    Even if I missed the login time, the day shouldn't have been to set to zero, right? I thought the day was set to zero only when you missed a day. When I logged in, I had the daily reward screen pop up as if the day changed but the day was on zero.

  4. #4
    Community Manager Lena Gk's Avatar
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    if you missed the timer, it will start from day 0 again

  5. #5
    Farmhand
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    i love you lena, will you merry me?

  6. #6
    Farmhand
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    Same Issue

    I play the game on facebook and have been having the same issue, and I know it's not a matter of missing the reset time. Since I signed up I've seen it go for days without giving me a reward or changing what day it says I'm on, as well as randomly resetting to zero. This actually happened to me a few minutes ago and I've been logging in every few hours since yesterday evening to take part in the world raid. I went to check and see if it had updated and it had gone from day 6 to day 0. In fact, since I started playing I've only gotten the day 7 reward twice.

    Unfortunately, I don't have any screenshots so I'm not sure if there's any way to prove what times I've been logged in. Here's some information, if it helps:

    Character Name: Aresef
    Browser: Firefox 25.0.1

  7. #7
    Community Manager Lena Gk's Avatar
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    we will look into it, but so far from our testing it seems to be working correctly. Try clearing cache/cookies occasionally in case what you see is a caching issue

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